Gör ditt nästa karriärsteg med hjälp av oss.
On behalf of our customer –a global medtech company– we are looking for a Key Account Manager. You are based in the Oslo area.
THE ROLE
Key Areas of Responsibility
· Strategic & tactical planning: Development and execution of market strategy, tactical sales & marketing plan, pricing & product strategies for driving profitable growth with prioritised customers in assigned segment.
· Account management: Customer prioritisation, relationship building (key decision makers on c-level or c-level-1), activity planning and follow-up.
· Opportunity management: Driving profitable growth with key customers throughout the customer lifecycle – by effective pre-tender positioning/steering/pricing/outside sales (pipeline management for private), and in tender/offer phase by competitive product & price positioning (value proposition and solution design for private).
· Team development; Attracting, engaging, and developing high performing talents.
Main job tasks
Strategic & tactical planning
· Develop and lead implementation of market, product & pricing strategy for assigned segment.
Account Management
· Establish annual Account Plan for key customers.
· Own and actively drive contact and relationship management.
· Pro-actively develop existing customers through up-sales /cross-sales/ retention.
· Maintain customer information in CRM system.
Opportunity Management
· Pro-actively identify and prioritise opportunities (tenders and non-tenders). Customer meetings/visits and sales campaigns.
· Shape commercial strategy and actively participate in positioning and pricing on key tenders.
· Present value proposition / resolve concerns.
· Negotiate and close win / lose.
· Implement solutions/new contracts and handle day-to-day issue resolution / support to customers.
Team leadership
· Actively participate in recruitment and team development Ensures effective coaching and right priorities for team members.
· Lead by example and according to The Company core values.
KPI and success criteria for the role
· Achieve assigned sales and gross profit quota in designated strategic accounts/areas.
· Achieve strategic customer objectives defined by company management.
· Maintain high customer satisfaction and employee engagement that meet company standards.
· Act as the key interface between the customer and all relevant departments in The Company.
Mandate
· Sales contracts with yearly value <5 MSEK/MNOK and GM >20% (or otherwise agreed with Head of Business Unit).
· OPEX (within set budget).
· Priorities, evaluation, hire & fire for KAM team.
COMPETENCE REQUIREMENT AND ABILITIES
· Proven ability to develop strategic, tactical, and operational plans for effective account management.
· Demonstrated ability to analyse markets, understand customer needs, build trust-based relationships, and lead engaged teams.
· Proven track record of independently managing sales & marketing teams to close deals and achieve challenging targets.
· Experience from working effectively in international settings with multiple stakeholders on group/regional/local level.
· Relevant academic background (BSc or higher), fluent in Swedish/Norwegian and English (verbally and in writing).
· Analytical mindset with strong business- and financial acumen.
· Structured, professional, independent with high drive and strong negotiation skills.
· Previous experience from account management or similar commercial roles in the medical/healthcare sector is meriting.
For more information, please contact:
Anna Freese, +46 761 74 75 81, anna.f@haegercarlsson.com
Pernilla Sjöstrand, +46 708 33 84 46, pernilla@haegercarlsson.com
Anders Larsson, +46 73 203 46 91, anders.larsson@brice.se